Privacy Policy

TriOps Cyber is a cybersecurity consulting company based in British Columbia, Canada. We provide cybersecurity services, assessments, and consulting to individuals and businesses.

Contact: [email protected] · Website: triopscyber.com

We only collect personal information that you voluntarily provide to us or that is automatically collected when you visit our website.

Information you provide directly:

• Your name
• Your email address
• Your phone number (if provided)
• Your company name (if provided)
• Any information you include in a contact form message or email

Information collected automatically:

• Basic website data (pages visited, approximate geographic location, browser type, device type)
• IP address
• Limited technical signals processed by Cloudflare Turnstile when you submit the contact form, used only to confirm you are not an automated bot

We do not collect payment information directly — any future payment processing will be handled by a certified third-party payment processor.

We use the personal information we collect solely for the following purposes:

• To respond to your inquiries or service requests
• To communicate with you about our services
• To send you information you have requested
• To protect our website and prevent spam, fraud, and abuse
• To improve our website and services
• To comply with our legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

To operate our website and communicate with you, we use the following third-party services that may process your data:

• Cloudflare— website hosting, content delivery, and security (firewall and DDoS protection). Cloudflare processes traffic data, including IP addresses, to deliver and protect the site.
• Cloudflare Turnstile— bot and spam protection on our contact form.
• Microsoft 365— for email communication ([email protected]). Microsoft’s privacy policy applies to data processed through their platform.
• Resend— for transactional email delivery. Resend’s privacy policy applies to email data processed through their platform.
• Website analytics— we do not currently use third-party advertising or cross-site tracking. If we add website analytics, we will choose a privacy-respecting, cookie-free option and update this policy.

We take reasonable steps to ensure that any third-party services we use provide adequate privacy protections.

TriOps Cyber is subject to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).

We collect, use, and disclose personal information only with your knowledge and consent, except where applicable law permits otherwise (such as for safety, legal compliance, or law enforcement purposes).

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry and contact form submissions are retained for up to 2 years unless you request earlier deletion.

You have the right to:

• Access the personal information we hold about you
• Correct any inaccurate personal information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent at any time, subject to legal or contractual restrictions

To exercise any of these rights, please contact us at [email protected]. We will respond to requests within 30 days.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. As a cybersecurity company, protecting data is central to how we operate.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website does not use advertising or cross-site tracking cookies. Cloudflare and Cloudflare Turnstile may set strictly necessary cookies or tokens that are required to keep the site secure and functioning.

You can control cookie settings through your browser preferences. If you wish to limit non-essential tracking, you can disable cookies in your browser or use a browser extension such as uBlock Origin.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact:

TriOps Cyber
Email: [email protected]
Website: triopscyber.com

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or the Office of the Information and Privacy Commissioner for BC at oipc.bc.ca.

This policy applies to information collected through the triopscyber.com and triopscyber.ca websites and through direct communications with TriOps Cyber.