Devices, remote teams and backups
Securing virtual assistants and remote staff
Virtual assistants and remote staff often work on computers you have never seen, from networks you do not control, with access to your clients' data. I lock that down one of two ways. Either I secure the physical computers they work on, wherever they are, or I give them a cloud desktop that you own and control, so your data never lands on their machine at all. Everything is managed from here in Canada.
Request this$155 an hour. Every setup is different, so I quote after a short call.
What is included
- A call to understand who needs access to what, from where, and what the data is
- Option 1, secure their computers: Microsoft Intune device management, no admin rights, disk encryption, remote lock and wipe
- Blocking USB drives, screenshots, and downloads, copy and print from your sensitive web apps
- A clean desktop on every sign-out, with work saved to company cloud storage instead
- Allowing your business apps only from approved office IP addresses, where the app supports it
- Optional activity monitoring software, deployed and managed centrally
- Option 2, cloud desktops: a Windows desktop in the cloud, managed from here and hosted in the data centre closest to your staff, that they reach from their own computer (see Cloud desktops on AWS)
- Written procedures for granting and removing access when staff change
What you get at the end
- Remote staff who can do their work, and nothing more
- A clear picture of what is protected, what is not, and why
- An owner summary in plain language and a technical guide for whoever manages it next
What I need from you
- A list of remote staff, where they work and which systems they use
- Admin access to Microsoft 365 or Google Workspace, and to the apps being protected
- Someone on site, or the staff member, to help with first-time device setup
Not included
- Stopping someone photographing a screen with a phone (that takes clean-desk rules and supervision)
- Licence and software costs, which are billed to you directly by the vendor
- Hiring, contracts or HR matters with the staff themselves
Ready to get this done?
Answer a few quick questions and book a short call. I will come prepared with a plan and an estimate.